Refund policy

At Ashita Fernandes, we prioritize customer satisfaction and aim to make returns and refunds hassle-free.

Return Eligibility

We accept returns only if the following conditions are met:

✔ The item is unused and not worn.

✔ The original tags are intact and not removed.

✔ The item is not damaged or altered in any way.

Refund Policy

• If the return meets the above conditions, we will issue a full refund to the original payment method.
• Refunds will be processed within 5-7 business days after we receive and inspect the item.

Non-Returnable Items

• Items that are damaged, worn, or without tags will not be eligible for a refund.
• Sale items or custom-made pieces may not be eligible for return (unless defective).

Return Process

1. Contact our customer support at sales@ashitafernandes.com within 7 days of receiving your order.
2. Our team will arrange for pickup or guide you through the return process.
3. Once received, we will inspect the item and process the refund if eligible.

For any return-related queries, feel free to reach out to our team.

Thank you for shopping with Ashita Fernandes!